WordPress/Divi Website Maintenance

Trust your website with the folks who know WordPress + Divi inside and out.

Trust Your Website With The Folks Who Know WordPress + Divi

Security. By keeping everything up to date and by implementing a few extra security measures, we can help reduce the risk of your website being compromised.

Performance. Outdated or unsupported plugins can play a big role in hindering your website’s performance potentially reducing your search engine rankings and losing customers.

Savings. By hiring us to help you maintain your website, the chances of your site being down or needing major repairs are greatly reduced.

Divi Experts. The WordPress + Divi framework will continue to focus on improving and updating their products which is important, but it also means knowing what to expect with every Divi update is more critical than ever.

Web Care Packages

WordPress / Divi Maintenance and Hosting is an important consideration for your website. WordPress / Divi sites need frequent updates for basic infrastructure, theme, plugins and a solid hosting platform to help with speed and security. That’s why we provide the perfect WordPress / Divi website maintenance and hosting.

* Most updates of WordPress, plugins, themes, post revision cleanup, database optimization and monthly backups all can be accomplished in a ONE hour window.

** The more credits you buy for the year, the hourly rate drops. 


Frequently Asked Questions

Does my credits include minor content additions and updates?

Yes you can use credits toward content additions and updates!

What is my plugin is no longer supported?

The plugin is still monitored for issues as before. If no breaking changes or other issues are presented, it remains on the site. We frequently encounter plugins with a variety of issues; in such cases, the customer is notified of better (and up-to-date) alternatives.

What are my payment options?

Payment can be made using any major debit or credit card (Visa, Mastercard, American Express, Discover) towards credits. Credits expire 12 months after purchase.

What is Divi?

Divi is a WordPress Theme by Elegant Themes. We use it as a framework (Content Management System – CMS), which we will build upon. Its many amazing features and great community support give you the best in options for customization and management of your own website after it’s initial construction.

Do I need a license for Divi?

Divi is a WordPress Theme by Elegant Themes. We use it as a framework which we will build upon. Its many amazing features and great community support give you the best in options for customization and management of your own website after it’s initial construction.

What if I have a very old version of Divi?

If customization has been done on Divi’s parent theme files or you are running on Divi 2.3 or earlier, you will most likely require some major fixes before we can implement updates and start the maintenance on your existing website.

Will you migrate my site if it is already being hosted by someone else?

Yes, we’ll transfer cPanel to cPanel for most basic small to mid-size websites, the migration process is minimal and we can include it at no charge, otherwise the estimate will be based on our normal rate of $50/hour. If you require transfers outside of this window, we can do it for a fee, or provide you with resources on how to do this yourself. In most cases we can for a small transfer fee. The cost depends on the hosting company, website size and server access, just in case something goes wrong during the process. A complicated migration could take anywhere from 1-5 hours depending on the number of issues we will have to address.

What if my site is already broken? Can you fix it?

Yes we can. We will take a look and see whats wrong and do our best to give you an approximate estimate as to what needs to be done and how long it will take to fix it.

What if I have not updated anything in months?

We will log into your website and perform a free audit before you spend a dime. We will look out for potential problems and conflicts so that they can be addressed up front. In some cases, websites may not have been updated in months and may require some major fixes before upgrading to the latest version of WordPress, Divi and all the applicable plugins. We will provide you a report and an estimate to get things fixed up before we use credits toward repair of your site. You might want to consider purchasing more credits than needed for the repair as you can use them toward montly maintenance on your site and content creation. Buying bulk credits/hours is cheaper than our hourly rate.

What if I have multiple websites?

The fees mentioned above are per site. At this time we do not offer discounts on multiple websites.

What if an update breaks my site?

The site is immediately rolled-back to the backup state taken prior to performing the update. The methods for this vary in some cases. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.

Does my WordPress hosting account come with malware scanning?

Yes. We understand malicious code on your WordPress installation can cause some really nasty things, so we scan each server nightly for the latest threats and code injections. Malware is automatically sent to quarantine, which is deleted every 30 days.

Let’s Work Together

For more information or have questions and special quote? Please leave as much info as possible in the contact form.

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7819 71st Ave. NW, Gig Harbor, WA 98335 | P. (253) 970-4982 | Hours of Operation: Mon-Fri 7:00am-7:00pm PST
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